Overview

At SARAHAZE, we are committed to ensuring the satisfaction of our customers with every purchase. This refund policy outlines the conditions under which refunds will be granted.

Eligibility for Refunds

Item must be returned within 30 days of receipt.
The product must be unused and in the same condition you received it.
Original packaging must accompany the return.

Non-Refundable Items

Gift cards, downloadable software products, and any items marked "final sale" are not eligible for refunds.

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and reason for the return. A representative will assist you with the process.

Refund Timelines

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 7-10 business days.

Thank you for choosing SARAHAZE. We value your business and are here to ensure a pleasant shopping experience.